Customer Management Software for Businesses

Generate leads, close deals and grow your business

Generate and Nurture Leads that Matter

Customer Relationship Management is that aspect of a business that helps in increasing the brand image and visibility in the market. Provide the best experience to customers with O-Desk- a unified customer management platform that enables you to provide the best experience to your customers in their journey.

O-Desk is the perfect lead management system that lets you engage with your customers via different channels. Work intelligently with the AI-powered CRM tool and get the trends analysis of your business and intelligent ways to contact and engage with your customers. Understand your customer’s requirement and the intent of the conversation with the help of sentiment analysis made possible with the intelligent tool.

Design and create automated processes that help connect with the market trends, sales growth, and so on. Ensure that you involve the right people with O-Desk and provide compliance at every step of interaction with your customers.

Key Features of O-Desk

Regardless of the size of the business, the software helps your track your company’s activities and manage new customers. The tool has several additional features when compared to the basic tools in the market. Listed below are some

Simplify lead management

Segmenting customers and taking names

Image recognition and sentiment analysis

Actionable insights into business performance and customer behavior

Email integration

Forecasting, reporting/analytics

FAQ

FAQ Looking For Something Else?

Here are some of the most-requested sources for information.

O-Desk is a Customer Relationship Management Tool that functions as a centralized database that records, analyses and stores customer contact and account-level information.

O-Desk helps you to keep track of customer information and interactions to assist in lead generations, sales forecasting, creation of quotes and processing orders.

Our CRM is not just built on the foundation of the existing softwares in the market. It comes equipped with multiple features that make it more dependable. Offering 360 degree service into every facet of customer relationship management O-Desk is powered by the latest AI-technology making it one of the best options for any business to deploy.

While we offer Cloud hosting, O-Desk is available for on-premise hosting as well. On-Cloud O-Desk can be accessed easily through our dedicated server and from your own server if deployed as well. This option allows you to access the system from anywhere. The On-Premise O-Desk can be accessed only through a VPN ensuring complete security to the data that is stored. This is an ideal option for small to medium sized enterprises.

O-Desk comes with the advantage of 3 integrated modules that gives a complete solution to your customer management needs. It is a multi-tiered integration of marketing, Sales and support force automation. This gives you a complete control of the data and its management to give the best service that is possible.

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ONPASSIVE has several unique products and tools that can help you organize and automate the operations of your business. We are constantly working to enhance your everyday IT application into AI and ML powered solutions with more features. Discover the ease that technology brings with it.