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FAQ

Looking for something else?

Here are some of the most-requested sources for information.

To know your order status, go to the order history section of your account. Click on the order you want to track and know the order process, shipment and status.

You can change the delivery address until your order ships. Go to your order history, find the order you want to change, click on edit shipping address and enter the new shipping address to change delivery address.

It takes just a couple of minutes to create an account. You can either sign up through social media accounts or by using an email address and password to create your account.

Pre-defined templates are the one which professionals create some templates with graphic design applications. Need some technical knowledge to use those pre-defined templates and to save your work in the best format for printing.

You can see “Connect us” and “Help Center” options on all page’s footer to contact help-desk.

We start working to deliver your order as soon as possible once you submit your order. But, sometimes mistakes happen. If you think to change or cancel order here are the steps you need to follow.

To change order items
  1. First, click on “My Account”
  2. Go to Order History
  3. Click on view/edit link to change your order items.
To cancel your order
  1. Go to My Account page
  2. Click on view order history option
  3. Click on the cancel button of your order you wish to cancel. A popup will appear “Are you sure you want to cancel”
  4. Click on cancel my order

If you want to remove an image from your design, click on the image you want to remove and the image toolbar appears. Click on delete button, your image will be deleted.

The courier service agent delivers your order on the next business day in case you miss a delivery. For more details, you can check your SMS you got.

Our site supports all formats to upload designs.

To change your password, follow bellow steps:

  1. Go to My Account
  2. Click on settings option
  3. Change password
  4. Enter your old password
  5. Enter new password
  6. Click on save option

Yes, we offer cash on delivery to your mentioned address.

Update your account by providing required details of your communication address and other related details.

Yes, customers can choose different coupons and offers from the list available.

To place an order, follow the below steps:

  1. Search for a product on the search bar on our home page
  2. Select the product you want to order
  3. Customize your product
  4. Choose any one design from pre-defined designs or upload your own design or photo
  5. Personalize your design by adding text, images and logos
  6. Just review your product to ensure your product is the way you want
  7. Choose the quantity and click Add to cart or buy now to complete an order

There will be a tracking link in your shipment confirmation email to know your tracking details. Or else, you can also track from your user account by clicking on view order history.