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ODESK is a Customer Relationship Management Tool that functions as a centralized database that records, analyses, and stores customer contact and account-level information.
ODESK helps you keep track of customer information and interactions to assist in lead generations, sales forecasting, quotes, and processing orders.
Our CRM is not just built on the foundation of the existing softwares in the market. It comes equipped with multiple features that make it more dependable. Offering 360-degree service in every facet of customer relationship management, ODESK is powered by the latest AI technology making it one of the best options for any business to deploy.
While we offer Cloud hosting, ODESK is also available for on-premise hosting. On-Cloud ODESK can be accessed easily through our dedicated server and from your server if deployed as well. This option allows you to access the system from anywhere. The On-Premise ODESK can be accessed only through a VPN, ensuring complete security of the stored data. This is an ideal option for small to medium-sized enterprises.
ODESK comes with the advantage of 3 integrated modules that gives a complete solution to your customer management needs. It is a multi-tiered integration of marketing, sales and support force automation. This gives you complete control of the data and its management to give the best possible service.
There is no specific timeline for the period it would take to integrate ODESK into an enterprise. It will depend on the resources and the various verticals to which you would want to integrate the system. A more elaborate set-up with multi-tiered integration may take several weeks to months to implement correctly, depending on the amount of data that needs to be imported along with the required customizations.
ODESK helps by streamlining the entire marketing activities, enhancing the control over the sales data for the whole sales force. It helps analyze the data and give the needed support in every process, starting from identifying a lead to closing order.
ODESK offers a customizable platform allowing integration to any system irrespective of the size or span. The unified database enables every team to access the data when required to derive any information. This helps centralize the entire sales management system enhancing the control and the output.
ODESK prioritizes data security and combines enterprise-class security features with comprehensive audits of our systems, applications, and networks to guarantee customer and business data is consistently protected. We assure you that our application is constantly updated with the latest security patches.
Data Analytics is an integral part of ODESK. This feature enables a predictive data analysis giving an insight into the sales, marketing, and customer trends. It can also be integrated with third-party analytic tools to enhance the reports generated.
ODESK comes with an integrated payment gateway system. However, it can be effectively integrated into multiple third-party payment gateways.