Key Features of O-Desk

The software helps you track your company's activities and manage new customers regardless of the business size. The tool has several additional features compared to the market's essential tools.

Lead Management for better Sales
Multilingual and Multi-channel Ticketing System
Performance management for reduced resolution time
Personalized AI chatbot with live chat solution
Self-Service for customers and agents

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O-Desk is a Customer Relationship Management Tool that functions as a centralized database that records, analyses, and stores customer contact and account-level information.

O-Desk helps you keep track of customer information and interactions to assist in lead generations, sales forecasting, quotes, and processing orders.

Our CRM is not just built on the foundation of the existing softwares in the market. It comes equipped with multiple features that make it more dependable. Offering 360-degree service in every facet of customer relationship management, O-Desk is powered by the latest AI technology making it one of the best options for any business to deploy.

While we offer Cloud hosting, O-Desk is also available for on-premise hosting. On-Cloud O-Desk can be accessed easily through our dedicated server and from your server if deployed as well. This option allows you to access the system from anywhere. The On-Premise O-Desk can be accessed only through a VPN, ensuring complete security of the stored data. This is an ideal option for small to medium-sized enterprises.

O-Desk comes with the advantage of 3 integrated modules that gives a complete solution to your customer management needs. It is a multi-tiered integration of marketing, sales and support force automation. This gives you complete control of the data and its management to give the best possible service.

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ONPASSIVE has several unique products and tools that can help you organize and automate the operations of your business. We are constantly working to enhance your everyday IT application into AI and ML powered solutions with more features. Discover the ease that technology brings with it.